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Frequently Asked Questions
Find quick answers to your questions in our comprehensive FAQ section.
To maintain the beauty and longevity of your leather accessories, avoid prolonged exposure to direct sunlight and moisture. Clean gently with a soft, damp cloth and use a quality leather conditioner every few months. Store your items in a cool, dry place when not in use.
We accept returns within 30 days of purchase, provided the items are unused, in their original packaging, and with any tags still attached. Refunds will be issued to the original payment method. Customized items are not eligible for returns due to their personalized nature.
Yes, we ship worldwide! International shipping rates and times vary depending on the destination. Please note, international orders may be subject to customs fees and import duties of the destination country, which are the responsibility of the recipient.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress online. If you have any issues with tracking your order, please contact our customer service team for assistance.
To apply a promo code to your order, proceed to checkout and locate the 'Promo Code' field on the payment page. Enter your code exactly as it appears, then click 'Apply' to see your new total. Note that only one promo code can be used per order.